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Ranger T6 door latch not closing

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Tired Accord
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Ranger T6 door latch not closing

Postby Tired Accord » January 31st, 2019, 9:41 am

My cousin has a 2013 T6 (2.2 XLT local) Ranger. One week ago the left rear door latch stopped closing - so the door is now unable to be closed.
We went to the dealership on Saturday (Jan 26) in Chag to be told that they have 39x units on order.. and told to check back on Monday as to when they might receive them (at ~$1500 each).. When contacted this week - we've been told that 'maybe' by end of February they will receive the parts...

After some searching online - I found an article written in Nov 2018 (only two months ago) where Ford Australia, as well as Ford Philippines is issuing a recall on Rangers made between 2011 - 2015 (85,863 Rangers !!!) that are affected by the same issue where a faulty spring pawl tab may break causing the door to not close - presenting a serious safety risk. Here is the article:

https://www.autoindustriya.com/auto-industry-news/ranger-fiesta-have-door-latch-issues-ford-ph-to-contact-affected-customers.html

Does anyone out there have or know of this issue?

I am sure that the McAL dealership will remain mum on the recall being issued.

My cousin has contacted a few parts places and used parts dealers through contacts - where one wants to charge $3000 for a used door lock mechanism and have lamented that MANY Rangers are having that problem.
The obvious issue with that is there is absolutely NO GUARANTEE how long the used one will last and the problem will VERY likely occur again.

What course of redress do you think we have with the firm here to get this issue addressed?

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rebound
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Re: Ranger T6 door latch not closing

Postby rebound » February 23rd, 2019, 1:19 pm

Your cousin should contact the global ford group and lodge a complaint explaining everything including our dealership.

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Re: Ranger T6 door latch not closing

Postby alias_hacker » February 23rd, 2019, 5:54 pm

I had the same problem 2 years ago with the front passenger side door. I got a lock to purchase from Foots in Penal for about $1200. Today I am having the same issue again with my rear (left) passenger door. Right now in search of that part and not getting anywhere? Did you have any luck in getting yours resolved? Someone told me to check someone who repairs motorized door locks but the first time it happened and we took out the lock, it was a machine sealed lock and no way to open it....trying to figure out what to do now...
Last edited by alias_hacker on February 23rd, 2019, 5:59 pm, edited 3 times in total.

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Re: Ranger T6 door latch not closing

Postby alias_hacker » February 23rd, 2019, 5:56 pm

rebound wrote:Your cousin should contact the global ford group and lodge a complaint explaining everything including our dealership.

I tried contacting the Ford global group the first time this happened and was very displeased with the service as they said they have no control over other countries dealers with regards to recalls.

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rebound
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Re: Ranger T6 door latch not closing

Postby rebound » February 27th, 2019, 10:14 am

alias_hacker wrote:
rebound wrote:Your cousin should contact the global ford group and lodge a complaint explaining everything including our dealership.

I tried contacting the Ford global group the first time this happened and was very displeased with the service as they said they have no control over other countries dealers with regards to recalls.

Very unfortunate situation there. As useless as this sounds, did you try consumer affairs division also?

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Re: Ranger T6 door latch not closing

Postby alias_hacker » February 27th, 2019, 6:34 pm

rebound wrote:
alias_hacker wrote:
rebound wrote:Your cousin should contact the global ford group and lodge a complaint explaining everything including our dealership.

I tried contacting the Ford global group the first time this happened and was very displeased with the service as they said they have no control over other countries dealers with regards to recalls.

Very unfortunate situation there. As useless as this sounds, did you try consumer affairs division also?

No, I have not contacted them as yet, but on the Ford ranger group in Trinidad it seems as though a lot of the vehicles have the same issue and the company isn’t doing anything except selling the part at a ridiculous cost. It $3500 from Ansa, $3200 from Mazda brand new. There are foreign used dealers and scrap yards selling from crashed vehicles for $2k-$3k, really taking advantage of the poor man....

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Re: Ranger T6 door latch not closing

Postby Mr Jay » March 21st, 2019, 4:47 pm

Mar 2019, My front passenger door latch, has also malfunctioned. 2013 T6 XLT 2.2
This is not a wear and tear issue, but a defect.

Unfortunately, I have had to challenge Ansa Motors in the past, where they didn't want to honor warranty.
FYI, list of issues so far: Cooling system, power window actuator, Transmission gear shifting, power steering, stereo malfunction, etc, etc. In each of these issues I had to battle to get them to fix for free.

I am also going to contact consumer affairs. to see what they can do.

But surely I am not paying $3000+ for a damn door latch.

What has been your outcome so far?

Curtis R-Maharaj
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Re: Ranger T6 door latch not closing

Postby Curtis R-Maharaj » May 14th, 2019, 6:06 pm

Mr Jay wrote:Mar 2019, My front passenger door latch, has also malfunctioned. 2013 T6 XLT 2.2
This is not a wear and tear issue, but a defect.

Unfortunately, I have had to challenge Ansa Motors in the past, where they didn't want to honor warranty.
FYI, list of issues so far: Cooling system, power window actuator, Transmission gear shifting, power steering, stereo malfunction, etc, etc. In each of these issues I had to battle to get them to fix for free.

I am also going to contact consumer affairs. to see what they can do.

But surely I am not paying $3000+ for a damn door latch.

What has been your outcome so far?

Any word from the company about this yet?

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Re: Ranger T6 door latch not closing

Postby NarendZORCE » May 16th, 2019, 3:42 pm

Hey guys anyone experiencing this problem please contact Curtis Ramkissoon at 620-9556. He is also a fellow owner who seeking for the firm to address this problem as there have been multiple international recalls.

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