shared printer in network issue

st7 · Postby **st7** » October 7th, 2013, 9:57 am

i tried googling for the specific issue i facing but i can't find anything that help.

there's a network printer connected to an XP machine, and two Windows 7 machines that prints to it. the problem i getting is that the printer needs to be re-added on the Windows 7 machines after every reboot in order to print.

anyone has any idea why this happening and have a solution for this?

thanks

stev · Postby **stev** » October 7th, 2013, 10:01 am

is the printer spooler service being started automatically on the machine? or is it set to manually start? make sure its set to start automatically.

start > run > type services.msc . look for print spooler service

also, is this a corporate or home network u talking about? are any group policies in effect?

kevin5211 · Postby **kevin5211** » October 7th, 2013, 10:02 am

What's the prrinterr model

st7 · Postby **st7** » October 7th, 2013, 10:10 am

printer spooler on the host machine?

company network, but is a small network - no kinda group policies. the IT guy comes in once a week lol

hp laserjet 1020

stev · Postby **stev** » October 7th, 2013, 10:19 am

check the host as well as the windows 7 machines.

st7 · Postby **st7** » October 7th, 2013, 10:24 am

ok will do

st7 · Postby **st7** » October 7th, 2013, 10:26 am

all machines have printer spooler as automatic

stev · Postby **stev** » October 7th, 2013, 10:31 am

how were the printer drivers installed on the windows 7 machines? did u guys use a CD or did it insstall automatically after sharing the printer on the XP machine?

DFC · Postby **DFC** » October 7th, 2013, 10:34 am

go to control panel-Printers and there should be an option to add a printer.

st7 · Postby **st7** » October 7th, 2013, 10:38 am

on the Windows 7 machines, a CD was used initially. Afterwards, it was installed automatically.

i downloaded the Windows 7 driver today and installed it, but the same issue occurred.

stev · Postby **stev** » October 7th, 2013, 11:05 am

interesting...

navigate to here:

C:\Windows\system32\spool\printers

delete any files in there and then restart.

if no files are in there or does not allow u to delete, stop the print spooler service (mentioned above) and then try to delete the files.

restart the machine.

st7 · Postby **st7** » October 7th, 2013, 11:15 am

did all that and restarted machine. went to the printer (it's state had a GREEN TICK next to it) to print a test page but still got this error.

ADONI · Postby **ADONI** » October 7th, 2013, 11:50 am

A printer with a network card should of been used instead and each of the three computers would of been setup directly to the printer via IP address.

On the other two computers create a simple user account with no admin access with the same username and password as the machine that the printer is connected to.

Sky · Postby **Sky** » October 7th, 2013, 12:35 pm

ADONI wrote:A printer with a network card should of been used instead and each of the three computers would of been setup directly to the printer via IP address.

This...

http://www.amazon.com/s/ref=nb_sb_ss_i_ ... t%20server

pick one and tell the person to jump out.

Seems like a permissions thing though
Home or Pro for each?

livewire · Postby **livewire** » October 7th, 2013, 2:37 pm

Upgrade the xp machine, I had a similar experience. We never had the problem after all the machines went on win 7. This only happened with the hp printer and all the others worked normally. We never figured out the issues.