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PLEASE HELP! Samsung smartTv issues

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Mats Hummels
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PLEASE HELP! Samsung smartTv issues

Postby Mats Hummels » May 2nd, 2015, 8:21 pm

hey tuners, so i have a samsung 55' Smart TV for over 2 years now, and recently, whenever i use the samsung remote to increase volume on the TV, or even use the smart hub button on the remote, or even the menu button, the TV shuts off and restarts. It is becoming REALLY ANNOYING!.. is there anyone out there that can assist me with this issue? suggestions? or even a number to contact a tv repair man?
Thank you for your support.
Last edited by Mats Hummels on May 10th, 2015, 1:45 am, edited 1 time in total.

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The Punisher
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Re: PLEASE HELP!

Postby The Punisher » May 2nd, 2015, 9:28 pm

Had a similar problem with mine. Just reset to factory default and it should be fine.

Mats Hummels
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Re: PLEASE HELP!

Postby Mats Hummels » May 2nd, 2015, 10:05 pm

thank you..i will try it

Mats Hummels
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Re: PLEASE HELP!

Postby Mats Hummels » May 10th, 2015, 1:44 am

i tried the factory reset, and it eased the problem up a bit, but ultimately, the problem is still there :(..does any one have any other suggestions?

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Duane 3NE 2NR
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Re: PLEASE HELP! Samsung smartTv issues

Postby Duane 3NE 2NR » May 10th, 2015, 9:06 pm

http://www.luxsam.com/services.php
Authorized Service Centre for Samsung Electronics
After Sales Services on all items
Items repaired within 5-7 days
Stock on all Parts
Technical Assistance

Located in Chaguanas

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ThinkOpportunity
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Re: PLEASE HELP! Samsung smartTv issues

Postby ThinkOpportunity » May 11th, 2015, 4:00 am

Hello and good morning.Sounds like your control board has failed in the set, these are common for having intermittent problems like you have been experiencing, sometimes the problem can come and go for years before going bad all the way.

A control board will normally run $300-$400usd to have replaced, if you can give me a model number then I can give you a more accurate price. Sorry to bring bad news, but the only thing I can tell you is if you play with the buttons on the side enough you might get the control board to start working for the time being and as long as you don't touch it again it should stay working for the time being.

If you would like any additional information or have more questions please don't hesitate to ask!

Have a pleasant day

Amit
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Re: PLEASE HELP! Samsung smartTv issues

Postby Amit » May 11th, 2015, 6:18 am

possible capacitor failure on the power supply card, check youtube

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88sins
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Re: PLEASE HELP! Samsung smartTv issues

Postby 88sins » May 12th, 2015, 8:51 am

very interesting
so after 2 years of working yuh smart tv suddenly start actin stupid

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Re: PLEASE HELP! Samsung smartTv issues

Postby Redman » May 12th, 2015, 8:58 am

Mats Hummels wrote:hey tuners, so i have a samsung 55' Smart TV for over 2 years now, and recently, whenever i use the samsung remote to increase volume on the TV, or even use the smart hub button on the remote, or even the menu button, the TV shuts off and restarts. It is becoming REALLY ANNOYING!.. is there anyone out there that can assist me with this issue? suggestions? or even a number to contact a tv repair man?
Thank you for your support.


I just replaced a Samsung after 7 years.

I went to a well experienced service man and he said that 2 years is pretty what you should expect out of this generation of TVs-regardless of brand.

Mats Hummels
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Re: PLEASE HELP! Samsung smartTv issues

Postby Mats Hummels » May 18th, 2015, 1:54 am

Honestly, im starting to HATE samsung products..im just unlucky.. my S4 had problems after 3 months, my Note 3 overheated, and now my TV is acting up after almost 2 years..it is disgusting and distasteful

Mats Hummels
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Re: PLEASE HELP! Samsung smartTv issues

Postby Mats Hummels » May 18th, 2015, 1:55 am

Duane 3NE 2NR wrote:http://www.luxsam.com/services.php
Authorized Service Centre for Samsung Electronics
After Sales Services on all items
Items repaired within 5-7 days
Stock on all Parts
Technical Assistance

Located in Chaguanas


for some reason the link isnt opening for me..can you please provide me with a number instead?


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ThinkOpportunity
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Re: PLEASE HELP! Samsung smartTv issues

Postby ThinkOpportunity » May 24th, 2015, 11:15 am

Sounds like blown caps alright.... you would have to do a visual inspection to make sure.

Cross Blood
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Re: PLEASE HELP! Samsung smartTv issues

Postby Cross Blood » May 24th, 2015, 11:32 am

Did you try an eeprom reset? Worked on my TV.

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RBphoto
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Re: PLEASE HELP! Samsung smartTv issues

Postby RBphoto » May 25th, 2015, 10:28 am

88sins wrote:very interesting
so after 2 years of working yuh smart tv suddenly start actin stupid


The TV is smart as ever. The AI just being a dick.

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Re: PLEASE HELP! Samsung smartTv issues

Postby goalpost » September 8th, 2018, 8:10 am

Anyone know where I can get a Samsung replacement remote?

K74T
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Re: PLEASE HELP! Samsung smartTv issues

Postby K74T » September 8th, 2018, 9:58 am

Image

hassanvoyeau
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Re: PLEASE HELP! Samsung smartTv issues

Postby hassanvoyeau » September 8th, 2018, 9:58 am

There is a Samsung office in Trinidad.

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Advent
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Re: PLEASE HELP! Samsung smartTv issues

Postby Advent » September 8th, 2018, 10:03 am

try updating the firmware?

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