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TriniTuner Mobile App - Support & Comments UPDATED!!!

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Duane 3NE 2NR
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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » August 8th, 2016, 11:58 pm

New iOS version with a small update for an error that caused the app to crash when viewing the "Trending" tab

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby gastly369 » February 16th, 2017, 7:41 pm

Idk if just me alone but unable to "share" a post to for eg WhatsApp it just sends the header


Also can't "open in browser"
Does nothing

Only happening this week or so

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » February 16th, 2017, 10:40 pm

gastly369 wrote:Idk if just me alone but unable to "share" a post to for eg WhatsApp it just sends the header


Also can't "open in browser"
Does nothing

Only happening this week or so

thanks for the heads up, will check on it.

which make and model device and which OS version are you using it on?

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby K74T » February 17th, 2017, 12:05 am

Pop up ads on launching of the app is pretty annoying. Both Android and iOS.

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Re: RE: Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby gastly369 » February 17th, 2017, 12:42 am

Android 6.0.1

Oneplus2 phone

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » February 17th, 2017, 8:01 am

K74T wrote:Pop up ads on launching of the app is pretty annoying. Both Android and iOS.

That's not a bug.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » February 17th, 2017, 8:02 am

gastly369 wrote:Android 6.0.1

Oneplus2 phone

Ok thanks we will do some testing on our end.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby JF.K » February 18th, 2017, 9:12 pm

App not pushing notifications to phone.
Not sure if it is something on my end.
I have the app set as "allow notifications" etc.
I remember before when I subscribed to a topic, I'd get a notification on the phone just the same way as a message would come in.
Now... nothing happens when I get a PM or a reply to a subscribed topic. I have to actually open the app to see the bell icon saying notifications pending.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby sMASH » December 23rd, 2017, 3:44 pm

Hey, when u scroll down through the threads, the thread title is at the bottom of the post. Other than the fact that title usually is at the head or start, when u scroll down, u encounter the top of the post first. So that now, when u scroll the first thing u see is a pic or part of the post itself.

U have to disect the post or scroll to the bottom to verify if that is the post u want. Then kinda move back up to click it.


It would better if u see the thread title first so u will know if u want to click thst thread.

It is a simple little difference, but the cumulative effect will make it a more pleasing experience to scroll down and meet the thread title first.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 23rd, 2017, 6:59 pm

^ send me a PM with the version and device you are using it on, does not sound right based on what you are explaining. Include screenshots too if you can.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby sMASH » December 23rd, 2017, 8:32 pm

A screen shot of a typical post.

Fone is a Xiaomi redmi 4

Not too sure what version, just wake up and the app looking like the web version... And all kinda ting on the gui occupying the screen.


Image



Image

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 23rd, 2017, 9:18 pm

ahh ok now read your post with the corresponding screenshots and now understand what you are asking.

This is the new 7.1 update for Android

New GUI
YouTube, eBay, Twitter, Instagram inline preview in post
Improved Post and PM Editor
Revised PM and Conversation UI
Performance improvement
Minor bug and crash issues fixed

The images appear above the post title in iOS also, we get much better click-through rates with images than thread titles in previous versions of the app.
You can switch off content previews altogether in the settings for faster browsing and lower data usage.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby sMASH » December 23rd, 2017, 9:33 pm

I'll try dat

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby sMASH » December 23rd, 2017, 9:35 pm

Much better. Tnx

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 23rd, 2017, 10:07 pm

glad to help!

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby fouljuice » December 24th, 2017, 9:03 am

Who is sandy p****** and why I keep getting a popup asking for password?

On a Lg g6

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 24th, 2017, 10:04 am

^ Post a screenshot pls

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby *$kїđž!™ » December 24th, 2017, 10:27 am

Is there any easier way to upload videos from you tube?

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 24th, 2017, 10:49 am

*$kїđž!™ wrote:Is there any easier way to upload videos from you tube?


no need to upload, simply paste the youtube video code in the youtube tags and the video will show in the app and browser.
Or just paste the youtube URL and users can click to view

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby fouljuice » December 24th, 2017, 11:43 am

Image

I didn't use the app in over a month.
When I press 'cancel' I could still access like normal, but it is kinda strange to see that pop up every time.
Only realise this this morning.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby sMASH » December 24th, 2017, 11:54 am

Sandy Prasad use ur fone.... lol

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 24th, 2017, 12:20 pm

fouljuice wrote:https://i.imgur.com/81Ia9c8.png

I didn't use the app in over a month.
When I press 'cancel' I could still access like normal, but it is kinda strange to see that pop up every time.
Only realise this this morning.

are you logged in with your account when you cancel?
If not then be sure to log in with your fouljuice account.

If you are logged in and still getting that, try deleting the app and data and reinstalling it. Log back in with your account.

Let me know if that works.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby K74T » December 24th, 2017, 12:43 pm

Pics of sandypersad?

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby sMASH » December 24th, 2017, 4:50 pm

I thought was the older posts, but the new posts get displayed like this, with a lot of "code things" showing up. Image

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 24th, 2017, 7:44 pm

need to tweak the way it's parsing the emoji - thanks will work on it

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby fouljuice » December 24th, 2017, 7:44 pm

Duane 3NE 2NR wrote:are you logged in with your account when you cancel?
If not then be sure to log in with your fouljuice account.

If you are logged in and still getting that, try deleting the app and data and reinstalling it. Log back in with your account.

Let me know if that works.


Uninstall/Reinstall seem to fix it.

But as to the first question, no I have never logged into the app with any username.
Hardly used the app but when I did I always browsed as guest/ no account.

Before I uninstalled:
When I press the thing at the top left and then "login" I see 'sandypersad' in the username.
I changed it to random letters and pressed 'login' and nothing happened. (obviously because I leave 'password' blank)
But when I close/reopen/go to login page, it still say sandypersad in username.

After I reinstall:
No popup like the pic I posted.
The login user/pass fields blank, and I put in random letters (just as above) and press 'login' and nothing happened (just as above)
Except when I close/reopen/go to login, username remain blank (unlike above)

And I am 1000% sure no one used the phone. It locked with fingerprint and password and never leave my possession.
I have never even heard of that person. I checked Tuner members list and that is not even a name.

It fix now though and it wasn't any big deal to just press cancel and continue using as guest/no account, but I only mention it here because I find it strange and I dunno if anyone had experience something similar.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Duane 3NE 2NR » December 24th, 2017, 7:47 pm

^ not sure, never saw that happen elsewhere nor have we any reports like it. It had to pull the data from somewhere and the app cannot preload a username unless it was entered before, not even if it was on our database. Will have to look into it.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby Dizzy28 » December 24th, 2017, 8:17 pm

Duane 3NE 2NR wrote:need to tweak the way it's parsing the emoji - thanks will work on it
Meant to post about the emojis issue. since the update last week emojis show up with code as smash post show.

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby sMASH » December 28th, 2017, 11:43 am

What am I supposed to see here?! Image

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Re: TriniTuner Mobile App - Support & Comments UPDATED!!!

Postby K74T » January 23rd, 2018, 9:36 pm

Image

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