Digicel Internet Thread

[HCCA]

So digicel can't inform subscribers when they're doing work/having problems ? Massy ftw yes

They actually text me when they are having issues and after they are rectified.
How nice of them.

[jm3]

liking digicel so far

[darklord2k4]

Still experiencing issues with accessing sites like msn, and outlook, getting real fedup

[daleds4]

UPDATE: after the upgrades to the area my ping times to miami is 46ms! quality.

[masterkyle]

UPDATE: after the upgrades to the area my ping times to miami is 46ms! quality.

Nice!

[masterkyle]

Is it true that the Digicel app to watch TV doesn't work?

[goalpost]

Anyone know if digicel play reach cleaver road and cleaver heights?

[daleds4]

Is it true that the Digicel app to watch TV doesn't work?

It works with iOS and android, except android marshmallow

[masterkyle]

Is it true that the Digicel app to watch TV doesn't work?

It works with iOS and android, except android marshmallow

OK thanks for the info!

[Vinnny]

Anbody else still having issues? Still being routed through New York I believe.

[daleds4]

Anbody else still having issues? Still being routed through New York I believe.

Not only you..for me it started about an hr ago



New York tho :-S



Whatever route they using..its a weird one

[daleds4]

trace route netflix.com..
.....
3 3 ms 3 ms 3 ms 179.60.213.14
4 3 ms 46 ms 46 ms 179.60.213.9
5 46 ms 46 ms 46 ms 179.60.213.38
6 46 ms 46 ms 46 ms digijmres-97-249-225-173.digicelbroadband.com [173.225.249.97]
7 48 ms 50 ms 50 ms 172.31.14.9
8 49 ms 46 ms 45 ms 66.54.126.97
9 46 ms 46 ms 46 ms 66.54.126.96
10 46 ms 100 ms 100 ms mai-b1-link.telia.net [62.115.46.189]
11 98 ms 100 ms 115 ms a100-ic-303623-mai-b1.c.telia.net [80.239.130.30]
12 99 ms 98 ms 98 ms 54.240.229.62
13 99 ms 97 ms 98 ms 54.240.229.26
14 99 ms 98 ms 98 ms 54.240.229.136
......

So it look like they passing through jamaica (line 6) and then handing over to some network called 'telia'. That hand over making the ping jump to 100ms. Definitely not a direct line to MIA or NY. Google searched telia and its a Sweedish company..wtf digicel, wtf

[wizmatic]

Still experiencing issues with accessing sites like msn, and outlook, getting real fedup

You can call and they will correct this issue for you. They stated this happened after a recent upgrade.

[Slartibartfast]

UPDATE: after the upgrades to the area my ping times to miami is 46ms! quality.

Nice!

This is what I'm getting with Flow 15/3 plan


Quick question about Digicel. Any issues if someone wants to use a static IP address along with port forwarding to upload a lot of data continuously? I'm asking for a... um... friend... that likes to share lots of data on a 24/7 basis.

[Caribnomad]

The assigned name of a router does not indicate that it is actually in Jamaica. That router is in Miami. Probably intended to handle Jamaica traffic but they haven't changed the name.

Telia is a massive global telecom company. One of the largest "carrier's carriers"

You are not being routed through Sweden or anywhere near it.

trace route netflix.com..
.....
3 3 ms 3 ms 3 ms 179.60.213.14
4 3 ms 46 ms 46 ms 179.60.213.9
5 46 ms 46 ms 46 ms 179.60.213.38
6 46 ms 46 ms 46 ms digijmres-97-249-225-173.digicelbroadband.com [173.225.249.97]
7 48 ms 50 ms 50 ms 172.31.14.9
8 49 ms 46 ms 45 ms 66.54.126.97
9 46 ms 46 ms 46 ms 66.54.126.96
10 46 ms 100 ms 100 ms mai-b1-link.telia.net [62.115.46.189]
11 98 ms 100 ms 115 ms a100-ic-303623-mai-b1.c.telia.net [80.239.130.30]
12 99 ms 98 ms 98 ms 54.240.229.62
13 99 ms 97 ms 98 ms 54.240.229.26
14 99 ms 98 ms 98 ms 54.240.229.136
......

So it look like they passing through jamaica (line 6) and then handing over to some network called 'telia'. That hand over making the ping jump to 100ms. Definitely not a direct line to MIA or NY. Google searched telia and its a Sweedish company..wtf digicel, wtf

[m@x]

is it just me or digicel mobile data very slow these days?

[jm3]

is it likely digicel will ever bundle mobile data with their fibre packages?

[roadhog]

is it just me or digicel mobile data very slow these days?

I find so also. And service drops as well. Not sure if they doing some upgrades

[cjoe42]

Anybody wanna take a swing at this issue?

I need 5 ethernet ports so I plug in a router to the Digicel modem. Digicel wifi stops working and the router wifi is killer slow.
Switch off the router Wifi and Digicel wifi still not working.
Unplug the router and Digicel Wifi IMMEDIATELY works.
Disconnect the router and hook up a switch to the Digicel Modem. Digicel Wifi stops working.
Unplug the switch and Digicel Wifi IMMEDIATELY works

The router ethernet ports work fine. The switch ethernet ports work fine. Just that the Digicel router is balls
Anybody got a fix for this? I've checked solutions in this thread so far. None of them seem to apply to my situation

What did digicel support tell you when you called them?

So far I feel like they're guessing.
The first time I called, the guy was at a loss for an explanation. He concluded that my wall outlet isn't providing proper power to the modem.
Was late at night so I told him I'd test it and call back if anything. Stuck my multimeter in the outlet and I'm getting 115v. Put a clamp meter on the breaker and I'm sitting around 9amps load on a 20amp breaker. The modem is in no way suffering for power

Called back again, the lady jumped that I need a compatible brand switch. What brand? TP-Link they recommend (the same I've got).She's at a loss for an explanation and recommends I get one of their compatible switches installed.

So right now I'm waiting to setup a visit from Sales to install one of their switches to hopefully remedy the problem.

Looks like we're in the year 1993 when hardware was only compatible with SPECIFIC other brand hardware

Just rounding up this issue. Digicel service is a sheit. Some lady called to follow up on the issue. I explained my discontent with the lax service and she said she'd send it to another tech to solve it. It appears they tried some more configurations from their end. The 2.4GHz wifi works better than before but it still comes and goes every single minute.
I've since upgraded my Laptops to 5GHz wifi cards and run on that. I don't know which poison to drink anymore. Flow is sheit and Digicel is a different flavour of sheit

[masterkyle]

Anybody wanna take a swing at this issue?

I need 5 ethernet ports so I plug in a router to the Digicel modem. Digicel wifi stops working and the router wifi is killer slow.
Switch off the router Wifi and Digicel wifi still not working.
Unplug the router and Digicel Wifi IMMEDIATELY works.
Disconnect the router and hook up a switch to the Digicel Modem. Digicel Wifi stops working.
Unplug the switch and Digicel Wifi IMMEDIATELY works

The router ethernet ports work fine. The switch ethernet ports work fine. Just that the Digicel router is balls
Anybody got a fix for this? I've checked solutions in this thread so far. None of them seem to apply to my situation

What did digicel support tell you when you called them?

So far I feel like they're guessing.
The first time I called, the guy was at a loss for an explanation. He concluded that my wall outlet isn't providing proper power to the modem.
Was late at night so I told him I'd test it and call back if anything. Stuck my multimeter in the outlet and I'm getting 115v. Put a clamp meter on the breaker and I'm sitting around 9amps load on a 20amp breaker. The modem is in no way suffering for power

Called back again, the lady jumped that I need a compatible brand switch. What brand? TP-Link they recommend (the same I've got).She's at a loss for an explanation and recommends I get one of their compatible switches installed.

So right now I'm waiting to setup a visit from Sales to install one of their switches to hopefully remedy the problem.

Looks like we're in the year 1993 when hardware was only compatible with SPECIFIC other brand hardware

Just rounding up this issue. Digicel service is a sheit. Some lady called to follow up on the issue. I explained my discontent with the lax service and she said she'd send it to another tech to solve it. It appears they tried some more configurations from their end. The 2.4GHz wifi works better than before but it still comes and goes every single minute.
I've since upgraded my Laptops to 5GHz wifi cards and run on that. I don't know which poison to drink anymore. Flow is sheit and Digicel is a different flavour of sheit

Switch to Massy! Not sheit!

[lchan485]

Well like Digi reach Belmont now , saw the sign up ppl. But just this week Flow start with AVS change over...how is the Digi fiber running now , how much down time per week?

[ST Auto]

No downtime for the past 3 months. Service is running very well. Ping times are good.

[lchan485]

No downtime for the past 3 months. Service is running very well. Ping times are good.

Thanks. May take Flow AVS for one year and see were we go from there

[PapaC]

is it just me or digicel mobile data very slow these days?

Yeah it's been really slow for about a week or more now.

[masterkyle]

Well like Digi reach Belmont now , saw the sign up ppl. But just this week Flow start with AVS change over...how is the Digi fiber running now , how much down time per week?

Is that flow as fibre or using the same coaxial to the modem?

[lchan485]

Well like Digi reach Belmont now , saw the sign up ppl. But just this week Flow start with AVS change over...how is the Digi fiber running now , how much down time per week?

Is that flow as fibre or using the same coaxial to the modem?

Same coax

[lchan485]

Well like Digi reach Belmont now , saw the sign up ppl. But just this week Flow start with AVS change over...how is the Digi fiber running now , how much down time per week?

Is that flow as fibre or using the same coaxial to the modem?

Same coax

How your massy going. you using your own router?

[masterkyle]

Well like Digi reach Belmont now , saw the sign up ppl. But just this week Flow start with AVS change over...how is the Digi fiber running now , how much down time per week?

Is that flow as fibre or using the same coaxial to the modem?

Same coax

How your massy going. you using your own router?

Going good. I use the massy router/modem form inside and for garage and in street I use a secondary one.

[lchan485]

Well like Digi reach Belmont now , saw the sign up ppl. But just this week Flow start with AVS change over...how is the Digi fiber running now , how much down time per week?

Is that flow as fibre or using the same coaxial to the modem?

Same coax

How your massy going. you using your own router?

Going good. I use the massy router/modem form inside and for garage and in street I use a secondary one.

Cool. They not on my side yet, but Digi start sign up here now . still with Flow trying AVS next week on one year contract, and see how things shape up

[masterkyle]

Well like Digi reach Belmont now , saw the sign up ppl. But just this week Flow start with AVS change over...how is the Digi fiber running now , how much down time per week?

Is that flow as fibre or using the same coaxial to the modem?

Same coax

How your massy going. you using your own router?

Going good. I use the massy router/modem form inside and for garage and in street I use a secondary one.

Cool. They not on my side yet, but Digi start sign up here now . still with Flow trying AVS next week on one year contract, and see how things shape up

OK cool. Flow send me a reconnect offer 45 mb 31 entertainment channels and HBO/max flicks. And 7 additional channels of my choice for $380 a month too bad I done pull up all their coax cables.. but their upload speed is till 3 mb I good with my 15.