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Duane 3NE 2NR wrote:^ has to be some DNS issue with Digicel+ but not sure why it affecting just me.
Because the Disney+ and HBOMax apps and websites are not working on my network (wifi and ethernet) but if I switch to bmobile data it works.
Netflix, Youtube etc etc etc are all working fine on Digicel+
I got on to the help desk and they escalated it - hoping to get it resolved soon
hover11 wrote:Isn't this where the toothless bulldogs such as telecommunications authority, and consumer affairs supposed to act? Digicel realized they did it once , no complaint was made, they did again , same result and now it simply became habit.wagonrunner wrote:Trinidad is so special, the "supposed consumer protection agency":
1) sees the increased price for the upload speed only as valid.
2) sees the current upload speed (same unchaged speed) as 50% of promised speed, and says pay the bill. you getting at least 50% of what they promise.
But if i pay only at least 50% of the bill, I get late charges. The consumer is not who they protect.
Any update on this I was getting Netflix connection issue, social media sites not loading sometimes. I changed the DNS to 1.1.1.1 and 8.8.8.8. it's working a little bit better.Duane 3NE 2NR wrote:Update: this morning Disney+ started working again but HBOMax still saying “check your internet connection”
what number you reach now lolDuane 3NE 2NR wrote:Digicel fibre internet just went down completely here.
The modem is saying it’s connected to the network just no internet.
I tried the Digicel Ruby help chatbot but there are 62 ppl ahead of me to talk to an agent. I assume the outage is widespread.
st7 wrote:what number you reach now lolDuane 3NE 2NR wrote:Digicel fibre internet just went down completely here.
The modem is saying it’s connected to the network just no internet.
I tried the Digicel Ruby help chatbot but there are 62 ppl ahead of me to talk to an agent. I assume the outage is widespread.
st7 wrote:lololol
i studying why they haven't sent a text or posted a status about the issue.
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