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gastly369 wrote:Prefer my international services...local warranty guarantee is chitScreenshot_20191128_144824.jpeg
Redman wrote:Since 2001 Ive had 3 issues with stuff off of Amazon.
Twice they replaced -no questions asked.
The other the vendor refunded-NQA.
The issues Ive had here-shoes dry rotted-the store hemmed and hawed and despite having a bill -I just told them to Fkoff because it wasnt worth the effort-both items failed within 6 months-of light duty.
As sad as it is to say-local quality sucks as much as the after sale service.
hydroep wrote:Returns...
A lady bought a book for her daughter and brought it back to "exchange" for another because "Consumer Affairs say if you carry back a product the store supposed to take it".
Explained to her that if the item was defective that would be no problem. But there was nothing wrong with it, plus the spine was now bent and there were fingerprints on the pages.
Her response? "But I'm telling allyuh Consumer Affairs say allyuh supposed to take it back. I hear that on the radio".
To be fair she was civil about the matter and so were we. In the end she kept it and returned a few weeks later to buy another in the series normal normal as if nothing had happened.
People will try a shot...is up to you if you want to take the hit or return fire...
kuchurV2 wrote:hydroep wrote:Returns...
A lady bought a book for her daughter and brought it back to "exchange" for another because "Consumer Affairs say if you carry back a product the store supposed to take it".
Explained to her that if the item was defective that would be no problem. But there was nothing wrong with it, plus the spine was now bent and there were fingerprints on the pages.
Her response? "But I'm telling allyuh Consumer Affairs say allyuh supposed to take it back. I hear that on the radio".
To be fair she was civil about the matter and so were we. In the end she kept it and returned a few weeks later to buy another in the series normal normal as if nothing had happened.
People will try a shot...is up to you if you want to take the hit or return fire...
My boss contacted consumer affairs and a team visited and helped align our policies.
Phone Surgeon wrote:i have some nice stories from the end of 2021 for allyuh
2) a policeman call my technician a week before christmas, he claim he buy a iphone 11 pro max screen 6 months before and he need back a copy of the receipt because he buy the phone from amazon and he need a receipt to show them he repair so they will refund him for the phone because it come faulty. Now a 11 pro max screen is a rare repair, because of the cost we don't really advise it so we must be only do 4 of those repairs in the last year. and this police definitely wasn't one of those 4 people.
we look through the repair receipt books, we find the other 4 people
he show up by the store in full police kit with his machine gun and 2 of his co workers, he come for the receipt
demanding if we can't find a copy of his receipt that we make a new one for him and backdate it
u know this mc just want a fake receipt so he could make a fake claim and trying to chain up people to make one for him
these mc
Phone Surgeon wrote:there is video with volume. i have several cameras in the store
but why in the world would i post that
bluefete wrote:Phone Surgeon wrote:there is video with volume. i have several cameras in the store
but why in the world would i post that
It is not about posting it.
A police officer in uniform tried to entice a civilian to commit fraud.
There are serious implications for that in law.
bluefete wrote:Phone Surgeon wrote:there is video with volume. i have several cameras in the store
but why in the world would i post that
It is not about posting it.
A police officer in uniform tried to entice a civilian to commit fraud.
There are serious implications for that in law.
Phone Surgeon wrote:i have some nice stories from the end of 2021 for allyuh
1) Customer bought a iphone 8 for $2000 and paid with Linx
when she went home she find out her husband buy a iphone XR for her so she decide she want to bring back the phone she buy from me. No scene.(i have endless other customers for the phone and even thought i dont have to refund her, i eh like the headache with dotish people) I tell her drop it back and we have to check it out to make sure everything good with the phone, that it have no accounts on it or nothing the phone wasn't opened etc and we will let the bank to a linx reversal
She eh want that, she now buy the phone and she bringing it back and she must get cash immediately
i tell her it dont work so, that linx has to reverse the transaction, if she paid cash she would get back cash, if she paid with linx then the transaction has to be reversed.
now she apparently borrowed someone else linx card to pay (remember these days you dont ask for ID anymore with link, once someone has their PIN thats all they need)
so she don't want to money send back to the account. she want CASH
that end up with a whole consumer affairs thing because bank staff weren't working everyday and by the time they take to respond it takes about 4-6 weeks to reverse the transaction. if you see how crazy this woman was eh,
she make all kinda threats about she going to social media and ian alleyne and we robbing people and she pay she money she must get back she item and consumer affairs advise her that I MUST give her back cash
i have some real funny emails between me and consumer affairs where they saying she outright lying and they advise her that she has to wait for the bank reversal.
2) a policeman call my technician a week before christmas, he claim he buy a iphone 11 pro max screen 6 months before and he need back a copy of the receipt because he buy the phone from amazon and he need a receipt to show them he repair so they will refund him for the phone because it come faulty. Now a 11 pro max screen is a rare repair, because of the cost we don't really advise it so we must be only do 4 of those repairs in the last year. and this police definitely wasn't one of those 4 people.
we look through the repair receipt books, we find the other 4 people
he show up by the store in full police kit with his machine gun and 2 of his co workers, he come for the receipt
demanding if we can't find a copy of his receipt that we make a new one for him and backdate it
u know this mc just want a fake receipt so he could make a fake claim and trying to chain up people to make one for him
3) a fella who does do board work/ ic work on phones regularly buys damaged phones from us that he then fixes and repairs and resells
he buy a phone from us for $700 the other day, did some repairs and sold it for $2300 to one of his co workers
when his customer get problems with the phone you know the fcker send them by me for the $2300 refund
that was a next bacchanal scene, i show his co workers what he does and they dealt with him on their own
4) i also do financing for customers who want to buy phones on 6 month to 3 year plans, during christmas month alot of staff for the credit check part of the process were on quarantine so things were taking 2-3 weeks instead of 2 or 3 days
it had a woman message and call everyday 4-5 times a day to find out what going on with her application, after repeatedly informing her that most of the staff on quarantine and she will have to wait a while. she messaging and quarelling how her application taking so long and she need the item for christmas for her child bla bla bla
2 days before christmas the credit check come back, she owing $14,000 to courts...i send her the report and never get a response or hear back from her again
5) last week a fella apply for a iphone 13 pro and something else for $18,000
then after we do the quotation and start the credit check he change his mind and want a 12 pro instead
after we redo the quotation he change his mind and say he want a 11 pro max instead
i tell him no, stick with the 12 pro or it going to take 3 months to redo the quotation
you know yesterday when the bailiff gone to investigate his job and job letter, it have no business place at that address and no one answering the phone number for his employer
fake job letter, fake pay slip, fake business address,
these mc
Phone Surgeon wrote:with the financing plans?
yes its with courts ready financing
full credit application where you have to supply job letter, pay slip, utility bill etc
the contract you sign means the money will be taken from your wages or bank account if you refuse to pay.
Phone Surgeon wrote:yeah they do a FULL credit check
if you have bad credit in the last 5 to 7 years they will find it
it have people apply for items and 5 years ago they eh pay for a mattress or washing machine that accrue $8,000 in interest and when you do the credit check they claim they eh even know about that
courts bailiff does seize people glasses from their face when they dont pay (courts optical)
Dizzy28 wrote:Phone Surgeon wrote:yeah they do a FULL credit check
if you have bad credit in the last 5 to 7 years they will find it
it have people apply for items and 5 years ago they eh pay for a mattress or washing machine that accrue $8,000 in interest and when you do the credit check they claim they eh even know about that
courts bailiff does seize people glasses from their face when they dont pay (courts optical)
Courts offers their credit service to 3rd parties? didn't realize this is a thing. I always though it was for Courts products only.
I remember going to a session in ALJGSB real years ago and the speaker say Courts is a financial institution and not a furniture store. The furniture is merely to facilitate loans. Guess this is the next step.
Phone Surgeon wrote:Lol
Local people like to fly to social media
My most recent story
Friday a woman call me for a phone for $1500. I tell her I have one left and we close at 4. She say she could come for 430 and if we could wait back. For security reasons we close up when everyone else in the building and the businesses around close up...at 4...so I tell her that not possible...to check us early in the morning at 9am as soon as we open because we have one left and to make sure and call before she come to see if we still have it.
She show up at 1230 saturday...phone sell already
Quarrelling how that is bad business. How I suppose to stay until 430 d day before and sell her it. How d customer have rights. How she come from so far . How I have to give her a $1800 phone for the $1500 price. How she gonna shine me up on social media. Bleh bleh bleh bleh.
People does buy phones on a 3 year plan ....lolPhone Surgeon wrote:with the financing plans?
yes its with courts ready financing
full credit application where you have to supply job letter, pay slip, utility bill etc
the contract you sign means the money will be taken from your wages or bank account if you refuse to pay.
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