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zoom rader wrote:OP I hope you are not upset
Ben_spanna wrote:As the saying goes "The customer is always right" but what happens when you have that One customer that is more of a cuntsoomer rather than a consumer....
Anyone ever really wanted to throw that customer out of a building?
Does customer service in Trinidad really exist? some people these days are very quick to want to threaten to go to consumer services and to bad mouth on social media.....
How do you treat with extremely difficult/stubborn customers who you can never please?
Phone Surgeon wrote:Lol
Local people like to fly to social media
My most recent story
Friday a woman call me for a phone for $1500. I tell her I have one left and we close at 4. She say she could come for 430 and if we could wait back. For security reasons we close up when everyone else in the building and the businesses around close up...at 4...so I tell her that not possible...to check us early in the morning at 9am as soon as we open because we have one left and to make sure and call before she come to see if we still have it.
She show up at 1230 saturday...phone sell already
Quarrelling how that is bad business. How I suppose to stay until 430 d day before and sell her it. How d customer have rights. How she come from so far . How I have to give her a $1800 phone for the $1500 price. How she gonna shine me up on social media. Bleh bleh bleh bleh.
Ben_spanna wrote:As the saying goes "The customer is always right" but what happens when you have that One customer that is more of a cuntsoomer rather than a consumer....
Anyone ever really wanted to throw that customer out of a building?
Does customer service in Trinidad really exist? some people these days are very quick to want to threaten to go to consumer services and to bad mouth on social media.....
How do you treat with extremely difficult/stubborn customers who you can never please?
Ben_spanna wrote:As the saying goes "The customer is always right" but what happens when you have that One customer that is more of a cuntsoomer rather than a consumer....
Anyone ever really wanted to throw that customer out of a building?
Does customer service in Trinidad really exist? some people these days are very quick to want to threaten to go to consumer services and to bad mouth on social media.....
How do you treat with extremely difficult/stubborn customers who you can never please?
bluefete wrote:Some (not the majority, eh) difficult customers, once converted, can be very loyal in the future.
l33t2 wrote:bluefete wrote:Some (not the majority, eh) difficult customers, once converted, can be very loyal in the future.
True, one time I rel get with Amazon after they lost my package. Got prime free for 6 months as compensation. Not bad.
death365 wrote:gastly369 wrote:KFC have the most pleasant cashiers!
what wrong with kfc cashiers ?????
i always have ended up with good ones ... friendly and helpful
Ben_spanna wrote:As the saying goes "The customer is always right" but what happens when you have that One customer that is more of a cuntsoomer rather than a consumer....
Anyone ever really wanted to throw that customer out of a building?
Does customer service in Trinidad really exist? some people these days are very quick to want to threaten to go to consumer services and to bad mouth on social media.....
How do you treat with extremely difficult/stubborn customers who you can never please?
RedVEVO wrote:Ben_spanna wrote:As the saying goes "The customer is always right" but what happens when you have that One customer that is more of a cuntsoomer rather than a consumer....
Anyone ever really wanted to throw that customer out of a building?
Does customer service in Trinidad really exist? some people these days are very quick to want to threaten to go to consumer services and to bad mouth on social media.....
How do you treat with extremely difficult/stubborn customers who you can never please?
Just give them a refund , smile and move on ..
It's THEIR money .. SMH
She born chupid.Phone Surgeon wrote:Lol
Local people like to fly to social media
My most recent story
Friday a woman call me for a phone for $1500. I tell her I have one left and we close at 4. She say she could come for 430 and if we could wait back. For security reasons we close up when everyone else in the building and the businesses around close up...at 4...so I tell her that not possible...to check us early in the morning at 9am as soon as we open because we have one left and to make sure and call before she come to see if we still have it.
She show up at 1230 saturday...phone sell already
Quarrelling how that is bad business. How I suppose to stay until 430 d day before and sell her it. How d customer have rights. How she come from so far . How I have to give her a $1800 phone for the $1500 price. How she gonna shine me up on social media. Bleh bleh bleh bleh.
Redman wrote:Ben_spanna wrote:As the saying goes "The customer is always right" but what happens when you have that One customer that is more of a cuntsoomer rather than a consumer....
Anyone ever really wanted to throw that customer out of a building?
Does customer service in Trinidad really exist? some people these days are very quick to want to threaten to go to consumer services and to bad mouth on social media.....
How do you treat with extremely difficult/stubborn customers who you can never please?
A valuable lesson to learn-and keep in view is that your business can only serve people that want your product or service.
Spend your time finding customers that have the qualities that you want.
Fire the rest.
If you are in the situation-close it off politely and if necessary to your immediate disadvantage....and let them walk away felling they one.
Focus on duplicating the customers you want.
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